Thing 2!

I think that one of the most helpful services Google has to offer our patrons is the Google Docs application. We have a lot of patrons who come in to work on homework, resumes, etc. and they sometimes get frustrated switching back and forth through programs, saving in the right format (before we got Office 2007), remembering their flash drives, or even understanding how flash drives and floppy disks work. Google docs allow them to work on their projects using just internet access- no other programs or external memory devices. Many patrons also need to sign up for email addresses when they submit their resumes online, and the fact that they can use Google docs with a gmail address just makes things even simpler.